Return Policy

Our commitment to your satisfaction

Last updated:

Policy Overview

This Return Policy applies to web design and development services provided by Khalryondrgraxon. Due to the custom nature of our services, our return and refund policies differ from standard product returns. We are committed to ensuring your complete satisfaction with our work.

Service Cancellation

Clients may cancel a project before work begins to receive a full refund of any deposits paid. Once design or development work has commenced, cancellation terms will be specified in the individual project agreement. We work with clients to find fair solutions in all circumstances.

Refund Eligibility

Refunds may be considered in the following circumstances:

  • If Khalryondrgraxon fails to deliver the agreed-upon services
  • If the project is cancelled before any work has begun
  • If both parties mutually agree to terminate the project

Non-Refundable Services

The following are generally non-refundable:

Completed Work

Work that has been completed and delivered to the client

Third-Party Fees

Third-party fees and expenses incurred on behalf of the client

Hosting and Domain

Hosting and domain registration fees paid to third parties

Custom Development

Custom development work that has been completed

Revision Policy

Most projects include a specified number of revisions as outlined in the project agreement. Additional revisions beyond the included amount may incur additional fees. We work closely with clients to ensure satisfaction within the agreed revision scope, and we're always willing to discuss options for additional changes.

Dispute Resolution

If you are not satisfied with our services, we encourage you to contact us directly to discuss your concerns. We are committed to working with clients to resolve any issues and reach a mutually satisfactory solution. Our goal is always to ensure your complete satisfaction with our work.

Project Modifications

If you wish to make significant changes to the project scope after work has begun, we will discuss the impact on timeline and cost. Major scope changes may require a new agreement or additional fees. We believe in transparent communication and will always provide clear information about any adjustments needed.

Contact for Returns

To discuss cancellation, refunds, or any concerns about our services, please contact us:

Email: help@khalryondrgraxon.world

Phone: +1 251‑405‑0006

Address: 205 Government Plaza, Mobile, AL 36644, USA